Managing Consumer Trust Is a Challenge for Ebusinesses

question 7

Multiple Choice

Managing consumer trust is a challenge for ebusinesses.Which of the following is a good way to build trust when working with customers over the Internet?

• A) Be accessible to communicate in-person
• B) Be available to communicate in-person
• C) Use customer testimonials that link to your client website
• D) All of these choices

Assess how religion influenced the establishment and governance of colonies in New England and the Chesapeake region.

Understand the impact of social constructs and biases, such as race and attractiveness, on societal behaviors and attitudes.

Recognize the role of group dynamics, such as groupthink and social facilitation, in influencing individual behavior.

Analyze the influence of situational factors versus personal disposition on behavior through attribution theory.

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Definitions:

360-Degree Feedback System

A comprehensive performance appraisal method where an employee receives confidential, anonymous feedback from the people working around them, including peers, subordinates, and supervisors.