Which of the Following Processes Focuses on the Entire Customer

question 238

Multiple Choice

Which of the following processes focuses on the entire customer order process and operates across functional departments?

• A) Order to delivery process
• B) Customer billing process
• C) Customer loan process
• D) All of these choices

---

Definitions:

Average Collection Period

The average number of days it takes for a business to receive payments owed by its customers.

Inventory Turnover

A ratio showing how many times a company's inventory is sold and replaced over a certain period, indicating the efficiency of inventory management.

Working Capital

A financial metric representing the operational liquidity available to a business, calculated as current assets minus current liabilities.

Current Ratio

A liquidity ratio measuring a company's ability to pay short-term obligations, calculated as current assets divided by current liabilities.