What Includes Support Value Activities and Primary Value Activities and Is

question 172

Multiple Choice

What includes support value activities and primary value activities and is used to determine how to create the greatest possible value for customers?

• A) Supplier power
• B) Operations management
• C) Porter's Five Forces Model
• D) The value chain analysis

Identify the brake system components for specific types of brakes.

Understand the principles behind brake system pressure and force multiplication.

Recognize the special considerations for braking systems in hybrid and electric vehicles.

Understand the impact of wars between Native American tribes and their consequences on the power dynamics in the Northeast.

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Definitions:

Community Colleges

Educational institutions that provide higher education and lower-level tertiary education, granting certificates, diplomas, and associate degrees.

Service Order

Also called a repair order (RO). This is a legal contract between the customer and the shop regarding the services to be performed. It contains pertinent customer information, vehicle information, and a record of services and repairs.

Entry-Level Technician

A beginning technician capable of making simple vehicle repairs, whose typical assignments include basic inspections and maintenance services.

Accredits Automotive

The process by which automotive programs and schools are certified as meeting certain educational and training standards.