FedEx Created a First-Mover Advantage by Developing Its Customer Self-Service

question 206

True/False

FedEx created a first-mover advantage by developing its customer self-service software, which allows people to request parcel pickups, print mailing slips, and track parcels online.

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Definitions:

Competitive Strategies

Approaches that an organization adopts to outperform competitors and achieve a superior position in the industry.

Business Organizations

Entities formed for the purpose of carrying out commercial activities, typically structured to meet legal, financial, and operational requirements.

Marketplace

Any venue, physical or digital, where goods and services are exchanged between buyers and sellers.

Competitive Strategies

Approaches that businesses adopt to improve their market position and achieve a competitive advantage over rivals.