MIS Can Add Value to Both Primary Activities and Support

question 60

Multiple Choice

MIS can add value to both primary activities and support activities in the value chain.Which of the following is not an example of a company adding value by the use of MIS in a primary activity?

• A)Scottrade Corp.creating an online system for employees to track paychecks, benefits, wellness rewards program, and other employee benefit items.
• B)A system for the sales and marketing departments to track specific sales targets and follow up processes.
• C)An easy electronic survey, similar to the survey monkey, to be sent to the customer right after a service was completed.
• D)Royal Crest Dairy using their custom order and delivery system through an easily accessible Web portal for the customer to track delivery status.

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Definitions:

Expected Rate

The anticipated return on an investment over a specific period.

Standard Deviation

A statistical measure that quantifies the variation or dispersion of a set of numerical data from its mean.

Zero Standard Deviation

A statistical measure indicating that all values within a data set are identical.

Risk-Free Asset

A financial instrument that is considered to have no risk of financial loss, typically government bonds.