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Contact Management Falls Under the Category of the Customer Service

question 109

True/False

Contact management falls under the category of the Customer Service department's CRM tools.


Definitions:

Risky Sexual Behavior

Sexual activities that increase the likelihood of contracting sexually transmitted infections (STIs) or resulting in unwanted pregnancies.

Involved Fathers

Fathers who actively participate in their children's lives, taking on roles that include caretaking, emotional support, and engagement in activities.

Temperament

A person’s characteristic emotional reactivity and intensity.

Maturation

The process of becoming mature; the development process in organisms or societies, often seen as a natural growth or evolution pattern.

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