Which Question Below Represents a CRM Reporting Technology Example

question 44

Multiple Choice

Which question below represents a CRM reporting technology example?

• A) Why did sales not meet forecasts?
• B) What customers are at risk of leaving?
• C) What is the total revenue by customer?
• D) All of these choices

---

Definitions:

Cross-modal Transfer

The ability to apply learning and adapt behaviors based on information received through different sensory modes.

Habituation/dishabituation

A behavioral process where an organism reduces its response to a repeated stimulus, and dishabituation occurs if a new stimulus alters the response.

Visual Preference

The tendency to selectively pay attention to certain visual stimuli over others, based on interest or attraction.

Auditory Preferences

The tendency or inclination people have towards specific types of sounds or music.