Which of the Following Operational CRM Technologies Does the Marketing

question 46

Multiple Choice

Which of the following operational CRM technologies does the Marketing department typically use?

• A) Contact center,Web-based self-service,call scripting
• B) Contact center,cross-selling and up-selling,Web-based self-service
• C) List generator,opportunity management,cross-selling and up-selling
• D) List generator,campaign management,cross-selling and up-selling

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Definitions:

Finder's Keepers

A common adage suggesting that a person who finds something abandoned or lost may claim ownership of it.

Brand-New iPhone X

A never-used, latest model of the iPhone X, produced by Apple, featuring advanced technology and features, as of its release.

Responsible

Having the duty to deal with something or having control over someone, often implying the ability to make important decisions or obligations.

Coat Rack

A piece of furniture or device used for hanging coats, hats, or other garments.