Operational CRM Supports Back-Office Operations and Strategic Analysis and Includes

question 24

True/False

Operational CRM supports back-office operations and strategic analysis and includes all systems that do not deal directly with customers.

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Definitions:

Adjusting Entries

Entries necessary at the end of the accounting period to measure all revenues and expenses of that period and update assets and liabilities.

Effective-Interest Method

A technique used in accounting to amortize the discount or premium on bonds payable over the life of the bonds more accurately than the straight-line method.

Bonds

Bonds are fixed-income securities that represent a loan made by an investor to a borrower, typically corporate or governmental, which pays periodic interest payments and the return of the principal at maturity.

Amortization

The gradual reduction of a debt or the spreading out of capital expenses for intangible assets over a specific period of time.