Automatic Call Distribution Directs Customers to Use Touch-Tone Phones or Keywords

question 67

True/False

Automatic call distribution directs customers to use touch-tone phones or keywords to navigate or provide information.

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Definitions:

Brocade Pictures

Artworks that resemble or incorporate brocade, a type of richly decorative woven fabric, often to achieve a textured or luxurious effect.

Showa

A period in Japanese history corresponding to the reign of Emperor Hirohito (1926-1989), marked by significant changes including World War II.

Muromachi

A period in Japanese history, spanning from approximately 1336 to 1573, known for its cultural achievements, including ink painting, the tea ceremony, and the development of the Zen garden.

Karesansui

A Japanese dry-landscape (rock) garden.