Interactive Voice Response Automatically Dials Outbound Calls and Forwards Answered

question 22

True/False

Interactive voice response automatically dials outbound calls and forwards answered calls to an available agent.

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Definitions:

Misrepresentation

The act of giving false or misleading information about a matter of fact, which may induce someone to enter into a contract or make a decision they otherwise might not have made.

Rescinds

To annul, rescind, or abolish a law, order, or agreement.

Deceit

A tort involving intentional misrepresentation or cheating by means of some device.

Injury

Physical harm or damage to a person's body, or harm to one's reputation or emotions in a legal context.