Which of the Following Is Not One of the Three

question 55

Multiple Choice

Which of the following is not one of the three phases in the evolution of CRM?

• A) Reporting
• B) Analyzing
• C) Processing
• D) Predicting

Identify the consequences of power dynamics and political behavior in organizational settings.

Distinguish between different perspectives and theories related to power and empowerment.

Recognize strategies for reducing disruptive politics and enhancing organizational harmony.

Understand the role and impact of empowerment in organizational leadership and performance.

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Definitions:

Environmental Scanning

The process of systematically collecting information about external factors that could impact an organization's strategic planning.

Donations

Contributions of goods, services, or money given voluntarily to support a cause, organization, or individual in need.

Political Standpoint

A position or perspective taken by an individual or group on political issues, reflecting their beliefs, values, and policy preferences.

Recession

A significant decline in economic activity spread across the economy, lasting more than a few months, typically visible in GDP, real income, employment, industrial production, and wholesale-retail sales.