Which of the Following Is Not Considered a Feature in a Contact

question 12

Multiple Choice

Which of the following is not considered a feature in a contact center?

• A) Automatic call distribution
• B) Interactive voice response
• C) Predictive dialing
• D) Automatic predictive dialing

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Definitions:

Youngest Child

Refers to the last-born child in a family, who may experience different parental expectations and sibling dynamics compared to older siblings.

Sense Of Dethronement

The emotional turmoil or conflict experienced, often by a firstborn child, upon the arrival of a new sibling, feeling replaced or 'dethroned' from a position of importance in the parents' attentions.

First-Born

The term refers to a child who is born first in birth order in a family, often associated with certain personality traits and characteristics.

Youngest Child

The term for the final-born child in a family, who may experience different parenting styles, expectations, and sibling dynamics compared to their older siblings.