In the Context of Customer Service in Social Media,being Helpful

question 18

True/False

In the context of customer service in social media,being helpful is a very powerful mechanism for a company to engender trust and loyalty within a customer base.

---

Definitions:

Fixed Costs

Costs that remain constant regardless of the volume of goods or services produced by a business.

Net Income

The total profit of a company after operating expenses, taxes, and all other incomes and expenses have been deducted from total revenue.

Variable Costs

Costs that change in proportion with the level of production or sales volume, such as materials and labor.

Fixed Costs

Expenses that do not change with the level of production or sales in the short term, such as rent, salaries, and equipment leases.