Gemma Is Writing an E-Mail Message to a Company to Ask

question 52

Multiple Choice

Gemma is writing an e-mail message to a company to ask about its software for removing malware (malicious software) from her company's network.Which is the best opening statement for her letter?

• A) I read about your new malware removal program on TechnologyReview.com.
• B) Our company has recently become the victim of malware, and I have been assigned to do something about it.
• C) Please answer the following questions about your new malware removal program.
• D) I am hoping you will be able to provide more information about one of your new products.

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Definitions:

Acute Stressors

Short-term events or situations that require immediate attention and can lead to stress responses in individuals.

Single Occurrence

An event or circumstance that happens only once, not part of a series or repeated pattern.

Persist

Refers to continuing steadily or firmly in a course of action in spite of difficulty or opposition.

Subconscious

The part of the mind that is not currently in focal awareness but influences feelings and behaviors.