Gemma Is Writing an E-Mail Message to a Company to Ask

question 52

Multiple Choice

Gemma is writing an e-mail message to a company to ask about its software for removing malware (malicious software) from her company's network.Which is the best opening statement for her letter?

• A) I read about your new malware removal program on TechnologyReview.com.
• B) Our company has recently become the victim of malware, and I have been assigned to do something about it.
• C) Please answer the following questions about your new malware removal program.
• D) I am hoping you will be able to provide more information about one of your new products.

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Definitions:

Consumer Protection

Laws and regulations designed to safeguard buyers of goods and services against unfair practices.

Legislative Changes

Amendments or enactments made to current laws by a legislative body.

Negotiable Instrument

A transferable document signed by the maker or drawer, promising to pay the holder a sum of money at a future date or on demand.

Contractual Rights

These are rights specifically granted to parties within a contract, allowing them to demand the performance of certain duties by others within the agreement.