Using Words Such as Regret, Inconvenience, and Misunderstanding in an Adjustment

question 29

True/False

Using words such as regret, inconvenience, and misunderstanding in an adjustment message may upset readers.

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Definitions:

Specific Environment

The part of the environment that is directly relevant to an organization, including customers, suppliers, competitors, and government regulations.

Government Agencies

Organizations established by a government to administer legislation and implement public policy in specific areas.

Legal-Political Conditions

The framework of laws and political climate within which individuals, organizations, and businesses operate.

General Environment

The broad external conditions that affect organizations and their operations, including economic, legal, political, social, and technological factors.