What Provides Employees with a Subset of CRM Applications Available

question 63

Multiple Choice

What provides employees with a subset of CRM applications available through a Web browser?

• A) Supplier relationship management
• B) Partner relationship management
• C) Employee relationship management
• D) None of the above

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Definitions:

Expectations Theory

With respect to dividends: a dividend that’s lower than expected will be taken as a negative by investors even if it is larger than previous dividends. A variation on the signaling effect of dividends. With respect to interest rates: A theory explaining the shape of the yield curve. The curve slopes up or down depending on whether expectations about future interest and inflation rates are increasing or decreasing.

Signaling Effect

The signaling effect refers to the idea that actions by a company can provide information to investors about its future prospects.

Dividend Increase

An action by a company to raise the amount of money paid to its shareholders as dividends.

Residual Dividend Theory

A policy where dividends are based on earnings left over after all operating and expansion expenses are covered.