Managers Can Use Information Systems to Heavily Influence OM Decisions

question 61

Multiple Choice

Managers can use information systems to heavily influence OM decisions including: productivity,costs,flexibility,quality,and customer satisfaction.

• A) productivity, profits, flexibility, quality, and customer satisfaction.
• B) productivity, costs, flexibility, quality, and customer satisfaction.
• C) productivity, costs, flexibility, quantity, and customer satisfaction.
• D) productivity, profits, flexibility, quantity, and customer satisfaction.

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Definitions:

Environmental Scan

The process of collecting information about the external and internal environments to identify opportunities and threats.

Competitive Environment Scan

The process of analyzing the market in which a business operates to understand the competition and identify opportunities and threats.

Strategic Plan

A systematic process of envisioning a desired future and translating this vision into broadly defined goals or objectives and a sequence of steps to achieve them.

Labour Market Scan

A process of examining and analyzing the current state of the job market to understand trends, job availability, salary ranges, and required skill sets.