CRM Components Include All of the Following Except

question 125

Multiple Choice

CRM components include all of the following except:

• A) contact centre.
• B) sales force automation
• C) marketing
• D) purchasing

Understand various proofreading techniques and strategies for effective writing.

Acknowledge the effectiveness of proofreading in a distraction-free environment.

Recognize the utility of a personal error patterns chart as a proofreading strategy.

Understand the concept of discrimination and identify its manifestations in various contexts.

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Definitions:

Airway Obstruction

A blockage in the breathing passages that can be partial or complete, posing a serious risk to the affected individual.

Cardiopulmonary Arrest

A medical emergency characterized by the cessation of both heart and lung function.

Cardiopulmonary Resuscitation

An emergency procedure combining chest compressions with artificial ventilation to manually preserve intact brain function in a person who is in cardiac arrest.

Chest Compressions

A life-saving technique that involves pressing on the chest of someone who has had a cardiac arrest, to maintain blood circulation.