Nadia Has Learned That Customers Are Leaving Negative Comments About

question 55

Multiple Choice

Nadia has learned that customers are leaving negative comments about the restaurant she manages on social network sites such as Facebook and Twitter.What should Nadia do?

• A) Ignore them. No one pays attention to negative comments on these sites.
• B) File a lawsuit against any individual who posts a negative comment.
• C) Monitor the comments and respond immediately when possible.
• D) Start writing her own negative comments about the complaining customers to make them look bad.

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Definitions:

Volunteerism

The practice of offering one's time and services to community projects or organizations without financial compensation.

Adolescents

Young people in the transitional stage of physical and psychological development from childhood to adulthood, typically aged between 13 and 19.

School Transitions

The process of moving from one educational stage or environment to another, which can include changes in school, grade, or education levels.

Greater Risks

The increased likelihood of encountering negative outcomes or dangers.