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Cassandra Will Be Writing a Bad-News Letter to a Customer

question 24

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Cassandra will be writing a bad-news letter to a customer and wants to follow the four-part indirect plan.In what order should she organize her letter?


Definitions:

Office Of War Information

A U.S. government agency created during World War II to consolidate government news, propaganda efforts, and to promote war information and morale.

Communists

Members or supporters of a communist party, advocating for a society in which all property is publicly owned and each person works and is paid according to their abilities and needs.

Roosevelt's New Deal

Roosevelt's New Deal refers to a series of programs, public work projects, financial reforms, and regulations enacted by President Franklin D. Roosevelt in the 1930s, aimed at recovering the United States from the Great Depression.

Criticism

The practice of analyzing, evaluating, and sometimes questioning beliefs, actions, or works, often to foster improvement.

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