Which of the Following Would Not Be Included in the Closing

question 97

Multiple Choice

Which of the following would not be included in the closing paragraph of a bad-news message? 

• A)An alternative or compromise 
• B)Resale or sales promotion information 
• C)A standard phrase such as If you have any questions, please don't hesitate to call.
• D)A reference to an enclosed coupon, certificate, or other freebie

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Definitions:

Blood

A vital bodily fluid in humans and other animals that delivers necessary substances such as nutrients and oxygen to cells and transports waste products away.

Immediate And Irrational

Decisions or reactions that occur without logical reasoning or deliberation, often driven by instinct or emotion.

Limbic System

A complex system of nerves and networks in the brain, involved in emotions and drives, including fear, pleasure, and anger.

Stress Hormones

Chemicals released in the body in response to stress, such as cortisol and adrenaline, that prepare the body to act in a fight-or-flight scenario.