Which Is the Most Effective Statement in a Letter to a Customer

question 52

Multiple Choice

Which is the most effective statement in a letter to a customer about an order for which the customer has not yet paid? 

• A)We cannot ship your order until we receive your payment.
• B)Your order will be canceled unless we receive your payment right away.
• C)As soon as we receive your payment, we'll ship your order.
• D)What are you, a deadbeat?

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Definitions:

Serendipity

The occurrence of events by chance in a happy or beneficial way, often leading to unexpected and serendipitous discoveries.

Generalizability

The extent to which findings or conclusions drawn from a specific study or sample can be applied to broader populations or situations.

Inductive Reasoning

A method of reasoning in which specific instances or observations lead to a generalized conclusion.

Deductive Reasoning

A reasoning method where an inference is drawn from the agreement of several statements that are typically considered true.