Examlex
Which one of the following is used for decision making?
Job Rotation
A human resource strategy that involves moving employees between diverse jobs to increase satisfaction and reduce monotony.
Job Analysis
A systematic process used to identify the skills, duties, knowledge, and abilities required for a specific job, forming the basis for job descriptions, recruitment, and performance evaluations.
Customer Service Duties
Responsibilities focused on assisting customers by answering questions, solving problems, and providing a satisfactory service experience.
Job Description
A formal document outlining the duties, responsibilities, required qualifications, and reporting relationships of a specific job.
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