____________ Costs Are Costs That Can Make Customers Reluctant to Switch

question 40

Short Answer

____________ costs are costs that can make customers reluctant to switch to another product or service.

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Definitions:

Phobias

Severe, unreasonable fear directed towards particular objects, activities, or situations resulting in evasion actions.

Panic Disorder

A psychiatric disorder characterized by sudden, repeated attacks of intense fear and discomfort that reaches a peak within minutes.

Fear of Snakes

An intense, irrational fear of snakes, also known as ophidiophobia, which can cause significant anxiety and avoidance behavior.

Phobia

An irrational and excessive fear of an object, place, situation, feeling or animal that poses little to no actual danger.