What Is Radio Frequency Identification (RFID)

question 10

Multiple Choice

What is radio frequency identification (RFID) ?

• A) A means of linking computers using infrared or radio signals
• B) An omnidirectional wireless technology that provides limited-range voice and data transmission over the unlicensed 2.4-GHz frequency band, allowing connections with a wide variety of fixed and portable devices that normally would have to be cabled together
• C) A technology that uses active or passive tags in the form of chips or smart labels that can store unique identifiers and relay this information to electronic readers
• D) Commonly used to transmit network signals over great distances
• This is the definition of RFID.

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Definitions:

Instrumental Support

Providing the equipment or systems needed to perform a task in a job setting.

Service Infrastructure

The foundational physical and organizational structures needed for the operation of a society or enterprise's services system.

Zone of Tolerance

The range within which customers are willing to accept variations in service delivery or product quality.

Quality Gap

Quality Gap is the difference between customer expectations for service quality and their perceptions of the actual service received.