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What is COTS?
Q8: Which of the following can use BI
Q10: Value-added is the term used to describe
Q14: Which of the following offers an extensive
Q25: Which of the following is not a
Q42: What is interactive voice response (IVR)?<br>A) Automatically
Q42: To succeed in a global business environment,
Q47: Distribution management software coordinates the process of
Q51: _ are the principles and standards that
Q55: Information technology _ is tracking people's activities
Q55: Contact center, web-based self-scripting, and _ scripting