[Solved] What is automatic call distribution? A) Automatically dials outbound calls and when someone answers, the call is forwarded to an available agent B) Directs customers to use touch-tone phones or keywords to navigate or provide information C) A phone switch routes inbound calls to available agents D) None of the above Voided: Emptied or evacuated, often used in medical contexts to refer to the expulsion of waste fluid from the body. Nephron: The structural and functional unit of the kidney. Kidney: A pair of organs in the urinary system that filter waste products from the blood and excrete them in urine. Microscopic Units: Small units of measurement typically used to describe dimensions of cells and microorganisms, not visible to the naked eye.