_________ Management Systems Maintain Customer Contact Information and Identify Prospective

question 17

Short Answer

_________ management systems maintain customer contact information and identify prospective customers for future sales.

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Definitions:

Internal Attribution

The tendency to explain someone's behavior based on internal characteristics, such as personality, rather than external circumstances.

Generous Person

An individual characterized by a readiness to give more of something, as money or time, than is strictly necessary or expected.

External Attribution

The process of attributing the cause of one's own or another's behavior to external factors or situations beyond one's control.

Consensus Information

Information agreed upon by a group, often used in decision-making or predictions.