What Is a Business Facing Process

question 7

Multiple Choice

What is a business facing process?

• A) A standardized set of activities that accomplish a specific task, such as processing a customer's order.
• B) Result in a product or service that is received by an organization's external customer.
• C) Invisible to the external customer but essential to the effective management of the business and include goal setting, day-to-day planning, performance feedback, rewards, and resource allocation.
• D) Attempts to understand and measure the current process, and make performance improvements accordingly.

Understand the concept of strategic management and its components.

Differentiate between the types of strategies (growth, retrenchment, stability) and their applications.

Recognize the significance of competitive advantage and how it is achieved.

Comprehend the role of vision, mission, and values in guiding organizational strategies.

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Definitions:

Causes of Extinction

Factors such as habitat destruction, overexploitation, climate change, pollution, and the introduction of invasive species that lead to the disappearance of species from the Earth.

Biodiversity

The variety and variability of life on Earth, encompassing the diversity of species, their genes, and the ecosystems they inhabit.

Ecotourism

A form of sustainable travel to natural areas, focusing on conserving the environment and improving the well-being of the local people.

Airport Tax

A charge levied on passengers by an airport, included in the ticket price, for the use of airport facilities.