What Is Another Term That Represents CRM Analysis Technologies That

question 8

Multiple Choice

What is another term that represents CRM analysis technologies that help organizations segment their customers into categories such as best and worst customers?

• A) Customer identification
• B) Customer segmentation
• C) Customer predicting
• D) All of these

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Definitions:

Administrative Expenses

Costs related to the general management and administration of a business, such as office salaries and utilities.

Food and Supplies

Items necessary for operating a service such as a restaurant, including both consumable goods (food) and non-consumable items (supplies).

Flexible Budget

An adjustable budget that changes in response to variations in actual revenue or production levels, allowing for a more accurate comparison of expected and actual expenses.

Net Operating Income

A measure of a company's profitability from its regular business operations, excluding non-operational activities like investments.