What Type of Metrics Includes Number Back Order,customer Order Promised

question 37

Multiple Choice

What type of metrics includes number back order,customer order promised cycle time,and customer order actual cycle time?

• A) CRM metrics
• B) SCM metrics
• C) BPR metrics
• D) ERP metrics

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Definitions:

Restructuring

The process of organizing a company, operation, or structure in a new way to increase efficiency or improve performance, which often includes changes in business model, operations, or strategy.

Maslow

Refers to Abraham Maslow, a psychologist known for creating Maslow's hierarchy of needs, a theory in psychology that prioritizes human needs in a pyramid.

Esteem Need

According to Maslow's hierarchy of needs, the psychological necessity for respect, self-esteem, and respect from others.

Self-Actualization

The realization of one's full potential, aspirations, and abilities, representing the highest level of psychological development.