When Making Business Telephone Calls,you Do Not Need to Smile

question 66

True/False

When making business telephone calls,you do not need to smile because the other person can't see you.

---

Definitions:

Confusion

A state of being bewildered or unclear in one’s mind about something.

Avoidance

A behavior or strategy aimed at keeping away from certain situations or stimuli that are perceived as harmful or unpleasant.

Therapeutic Alliance

The collaborative bond and trust between a therapist and client, considered to be a crucial factor in the effectiveness of therapy.

Counseling

A professional process that involves assisting individuals, couples, or groups in solving personal or psychological problems through various therapeutic techniques.