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Conviction of a felony can result in disenfranchisement.
Pearson Correlation
A measure of the linear correlation between two variables, quantifying the degree to which they vary together.
Normal Distribution
A probability distribution that is symmetric about the mean, showing that data near the mean are more frequent in occurrence.
Likert Scale
A psychometric scale commonly involved in research that employs questionnaires, used to represent people's attitudes or feelings on a linear scale of several options ranging from one extreme to another.
Service Quality
A measure of how well the service level delivered matches customer expectations.
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