Examlex
People with different information choose different alternatives in ________ equilibria; they choose the same alternatives,despite having different information,in ________ equilibria.
External Failure Cost
Expenses related to product or service failures detected by the customer, including returns, repairs, and warranty claims.
Quality Cost Report
A detailed breakdown of all costs related to ensuring the quality of products, including prevention, appraisal, and failure costs.
Customer Returns
Merchandise that has been sold and later returned by the customer.
External Failure Cost
Expenses associated with defects that are found by the customer after the product has been delivered, including returns, repairs, and warranty claims.
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