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Trevor Hires Zoe to Work as a Customer Relations Representative

question 10

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Trevor hires Zoe to work as a customer relations representative at the Apples to Zucchini Produce Wholesalers.He is the general manager.A few weeks later,Trevor asks Zoe to go to dinner with him.At dinner,he asks her how she likes her new job.She tells him that she enjoys the work.He tells her she has a great future with the company if she will be his special friend.The next day,Trevor calls Zoe into his office to tell her that he is promoting her to shift supervisor.He suggests that they have sex in his office.Fearful about her job,Zoe agrees.After a year of intermittent sexual relations with Trevor,Zoe tells him that the relationship is over.When Zoe applies for the job of customer service manager,Trevor selects a new customer service representative for the job.The company has a well-developed harassment policy that includes an easily accessible complaint system.Zoe files a complaint with the EEOC.

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Definitions:

Psychosocial Task

A challenge or duty that relates to an individual’s psychological development in, and interaction with, a social environment.

Identity

The qualities, beliefs, personality, appearance, and culture that make a person or group who they are.

Erikson

A psychologist known for his theory on the psychosocial development of human beings.

Puberty

The developmental stage in which a child's body begins to develop adult sexual characteristics and becomes capable of reproduction.

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