According to the Text, Which of the Following Items Is

question 27

Multiple Choice

According to the text, which of the following items is not considered a broad guideline that can be used in the construction of a comprehensive framework (or system) for the management and control of performance quality?

• A) Use of target costing.
• B) Knowledge of underlying business processes.
• C) Customer-based viewpoint.
• D) Inclusion of non-financial performance indicators.
• E) Reporting of quality cost information, based on a cost-of-quality classification framework.

---

Definitions:

Production Margin

The difference between the production cost and the selling price of products, representing the profitability.

Revenue Management

The use of data analytics to forecast consumer demand and optimize product availability and pricing to maximize revenue.

Supply Chain Assets

Resources owned or controlled by a supply chain that contribute to manufacturing, delivering, and selling products, including facilities, equipment, and inventory.

Marketing

The active promotion and selling of products or services, including market research and advertising, critical for business growth and customer engagement.