All the Following Are Examples of Internal Nonfinancial Quality Indicators

question 23

Multiple Choice

All the following are examples of internal nonfinancial quality indicators except:

• A) Number of customer complaints.
• B) Process yield (i.e., ratio of good outputs to total output).
• C) Productivity (i.e., ratio of acceptable output to resource inputs).
• D) Plant safety record (e.g., days since last major accident).
• E) Throughput.

Understand the legal and regulatory frameworks governing medical assistant practice, including privacy laws.

Grasp the importance of formal education and accreditation in the medical assisting field.

Recognize the value of professional development and continuing education in medical assisting.

Understand the factors influencing the specifics of a medical assistant’s responsibilities.

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Definitions:

Process Manufacturing

A production method that adds value by converting raw materials using a continuous or batch process into finished goods.

Unique Items

Unique items refer to goods or products that are distinct due to their characteristics, design, or limited availability, making them stand out from regular or mass-produced items.

Process Cost System

A type of cost accounting system that provides product costs for each manufacturing department or process; a type of cost system that records product costs for each manufacturing department or process within a manufacturing facility.

Cost Of Production Report

A report prepared periodically by a processing department, summarizing (1) the units for which the department is accountable and the disposition of those units and (2) the costs incurred by the department and the allocation of those costs between completed and incomplete production.