As Noted in Chapter 17, One Approach to Setting Quality

question 125

Essay

As noted in Chapter 17, one approach to setting quality standards is to use a Six-Sigma approach.
Required:
1. What is meant by the term "Six Sigma"?
2. The overall process of implementing process-improvement projects is referred to as DMAIC (Define, Measure, Analyze, Improve, and Control). Provide an overview of each stage of the DMAIC specifically within the context of a Six Sigma implementation.

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Definitions:

Paragraphs

Paragraphs are distinct sections of writing that deal with a particular point or idea, beginning on a new line and often featuring an indentation to signal the start of a new section.

Emphasized

Given special importance or prominence in a communication or presentation.

Expert Writer

A highly skilled and knowledgeable writer, often with specialized expertise in a particular field.

Novice

A person who is new to the circumstances, work, etc., in which he or she is placed; a beginner.