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In a Queuing System, Every Customer Has a Customer Number

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In a queuing system, every customer has a customer number, arrival time, ____________________ time, transaction time, and departure time.


Definitions:

Facial Expressions

The movements or positions of the muscles beneath the skin of the face, utilized as non-verbal communication to convey emotions and intentions.

Patient Ease

The level of comfort and lack of anxiety experienced by a patient within a healthcare setting, often influenced by the care environment and staff interaction.

Eye Contact

The act of looking directly into the eyes of another person, which can convey a variety of emotions and intentions, and is important in social communication.

Icebreakers

Activities or exercises designed to ease interactions and build rapport among members of a group, often used at the beginning of meetings, workshops, or team-building sessions.

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