Dr Howard Abelson Is the Director of the Wellness House

question 92

Essay

Dr. Howard Abelson is the director of the Wellness House, a residential center for recovering alcoholics. A typical patient spends 3-4 weeks in an intensive program of rehabilitation. The Wellness House has a staff of 45, including 12 certified therapists, to serve an average patient load of 15. Howard Abelson is attempting to develop some productivity measures for the center, but is not aware of the limitations of productivity measurement in not-for-profit organizations. You have been called in as a consultant to help develop appropriate productivity measures.
Required:
(a) Identify any major differences/limitations you face in developing performance measures for the Wellness House.
(b) Recommend two or three overall measures of productivity that are appropriate for the Wellness House as a not-for-profit organization.

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Definitions:

Securely Attached

A type of attachment style where individuals feel confident and are able to form meaningful and stable relationships.

Caregivers

Individuals who provide care for another person, typically a family member or loved one, who might be in need due to illness, disability, or age.

Interaction

The process by which two or more entities (people, organizations, or substances) influence or have an effect on each other.

Paid Leave

Time off from work, provided by an employer, during which an employee is compensated. Common forms include vacation, sickness, and parental leave.