Fill in the unknowns A through S below. 
Definitions:
The Close
Refers to the point in a sales process where a salesperson convinces the client to make a purchase.
The Pre-Approach
A step in the sales process involving research and planning before making direct contact with a potential customer.
Desired Action
The specific behavior or response a marketer aims to elicit from the target audience.
Purchase Satisfaction
A measure of how pleased a customer is with a purchased product or service and the buying experience.
Q2: When the actual sales-mix shifts toward a
Q7: Maxwell Manufacturing is contemplating the purchase of
Q13: Gourmet Aroma Coffee House has an exclusive
Q52: An unfavorable sales mix variance arises for
Q78: Quip Corporation wants to purchase a new
Q82: A flexible-budget variance measures the impact on
Q84: Pique Corporation wants to purchase a new
Q115: In a "make-or-buy" decision:<br>A) Only variable costs
Q116: Omaha Plating Corporation is considering purchasing a
Q147: Neptune Inc. uses a standard cost