After Critical Success Factors (CSFs) Have Been Identified, the Next

question 52

Multiple Choice

After critical success factors (CSFs) have been identified, the next step in developing a competitive strategy is to develop relevant and reliable measure for these CFSs.These measures are important to help the organization:

• A)Make profit for any extended period.
• B)Increase sales above previous year(s).
• C)Develop policies to enhance customer profitability.
• D)Improve productivity in selected product areas.
• E)Monitor progress toward achieving strategic goals.

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Definitions:

Liminality

A transitional state or phase in which a person or group is on the threshold between two different positions, conditions, or stages, often associated with rituals.

Aggregation

The process of combining multiple pieces of data or information to form a whole or summary representation.

Acculturation

The process of cultural change and psychological change that results following meeting between cultures.

Liminality

A state of transition where normal limits to thought, self-understanding, and behavior are relaxed, offering the potential for new perspectives and growth.