Which of the Following Would Likely Not Be Considered Part

question 27

Multiple Choice

Which of the following would likely not be considered part of the value chain in a service firm?

• A)Inspection of product.
• B)Advertising.
• C)Employee training.
• D)Customer service.
• E)Materials handling.

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Definitions:

Sample Standard Deviation

A measure of the amount of variation or dispersion of a set of values in a sample.

Mean Salary

The average income earned by employees in a specific group, calculated by dividing the total salary by the number of individuals.

Net Weight

The weight of a product without any packaging or container, essentially the weight of the goods alone.

Standard Deviation

A measure of the amount of variation or dispersion of a set of values, indicating how much the individual data points differ from the mean of the data set.