A Local Area Consulting Firm Is Trying to Increase the Long-Term

question 74

Multiple Choice

A local area consulting firm is trying to increase the long-term strategic focus of its company reports.Therefore, the firm has decided to use the balanced scorecard.What type of new information, that the company currently doesn't use in its financial reports, should the company include?

• A)Non-financial information, including customer satisfaction, innovation, etc.
• B)Additional financial information, such as profitability measures and market value.
• C)Product life cycle information.
• D)Supplemental accounting reports
• E)Continuous improvement

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Definitions:

Resistance Expected

Anticipating opposition or pushback to a proposal, idea, or change, often considered in strategic planning.

Element of Persuasion

A fundamental technique or aspect used to convince or influence someone's thoughts or actions.

Individualization

The process or practice of tailoring or customizing services, products, or attention to suit the specific needs or preferences of an individual.

Direct Requests

Clear and explicit solicitations for action or information, without ambiguity or indirectness.