Customer Satisfaction Occurs When a Buyer's Expectations Are Met and Needs

question 5

True/False

Customer satisfaction occurs when a buyer's expectations are met and needs fulfilled.

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Definitions:

Sleep Cycles

The progression through various stages of non-REM and REM sleep that repeats cyclically throughout a typical night's rest.

NREM Sleep

The period of sleep outside of REM sleep, characterized by slower brain waves, reduced eye movement, and lack of dreaming, which is associated with physical recovery and memory consolidation.

REM Sleep

Rapid Eye Movement sleep, a sleep stage characterized by eye movements, increased brain activity, and vivid dreams.

Alpha Waves

The brain wave pattern associated with deep relaxation.