Bobbi Is Creating a _____ System to Identify Opportunities for Cost

question 98

Multiple Choice

Bobbi is creating a _____ system to identify opportunities for cost reduction,greater efficiency,and other mutual benefits with her vendors.

• A) lifetime customer value
• B) customer relationship management
• C) supplier relationship management
• D) corporate relational marketing
• E) vertical vendor analysis

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Definitions:

Physical

Pertaining to the body, material objects, or the tangible aspects of a person or thing.

Effective Listening

A communication skill that involves actively focusing on and understanding the speaker's message, demonstrating attention and empathy.

Listening to Managers

The act of actively paying attention to information or instructions given by managerial personnel.

Barriers to Good Listening

Factors that interfere with the ability to accurately receive and interpret messages during the communication process, such as noise, distractions, biases, or lack of interest.