Karen Said to the Sales Rep of the Resort,"Your Resort

question 26

Multiple Choice

Karen said to the sales rep of the resort,"Your resort is away from the city and does not provide pick-up and drop facilities." The sales rep replies,"Yes,I know our resort facility is away from the city.The serenity and beauty of this area is conducive to very productive executive retreats." The sales rep for the resort was using the _____ to deal with Karen's objections.

• A) submissive method
• B) "turn the tables" method
• C) compensation method
• D) indirect denial method
• E) acknowledgement method

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Definitions:

Common Stock

Equity securities representing ownership in a corporation, giving holders voting rights and a share in the company’s profits through dividends.

Trial Balance

An accounting report that lists the balances of all ledgers accounts to check the mathematical accuracy of the bookkeeping system.

Debit Balance

Refers to the excess of debits over credits in an account, indicating either an increase in assets or expenses or a decrease in liabilities, equity, or income.

Debits

Entries that are made on the left side of an account, representing an increase in assets or expense accounts or a decrease in liability, equity, or revenue accounts.