When Making a Telephone Call to a New Client,salespeople Must

question 30

Multiple Choice

When making a telephone call to a new client,salespeople must:

• A) contact the top management of the company directly.
• B) prepare themselves for any objections that may come up in the conversation.
• C) avoid answering any queries raised by the prospect about their products or services.
• D) attempt to finalize the deal during the first call itself.
• E) prepare to aggressively market their product over the telephone.

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Definitions:

Superseding Cause

An intervening act or event that breaks the direct connection between the original wrongful act and the injury that occurred, relieving the original offender of liability.

Substantial Factor

A significant element or cause that contributes in a meaningful way to a particular outcome.

Foreseeable

A condition or event that is predictable or should have been anticipated in the course of planning or decision making.

Restatement Second Torts

A legal document summarizing the general principles of American tort law, including definitions and conceptual distinctions.